Skip to content
Naked Security Naked Security

Are users “luzers” or is it time for an att-IT-ude change? [VIDEO]

When it comes to computer security, are we living in a generation of bad students, or poor teachers?

We recently published an article with the somewhat provocative title Why it’s time to stop calling users “n00bs” and “1d10ts”.

In that article, Sophos security expert James Burchell argued that you can fight cybercrooks best if you recruit all your staff into your security team, and avoid an us-and-them attitude to IT security.

Many of you agreed wholeheartedly, especially users who had at some time been the victims of what they felt were mercurial decisions by IT.

Others, presumably tired IT staff who had suffered more than they felt fair at the hands and mouse clicks of recalcitrant users, argued that you can’t teach users anything, so why even try?

Given the intriguing – but fortunately good-hearted – controversy that James stirred up, we decided that this would be a gret issue to air publicly on Facebook Live.

Watch now, and have your say in the comments below (you may comment anonymously):

(Can’t see the video directly above this line? Watch on Facebook instead.)

(You don’t need a Facebook account to watch the video, and if you do have an account you don’t need to be logged in. If you can’t hear the sound, try clicking on the speaker icon in the bottom right corner of the video player to unmute.)

PS. Do you like the T-shirt in the video? You can buy one for yourself (as well as those fidget spinners we’re fidgeting with) at


oh dear halfway through watching this video it started buffering which is strange as I am doing this from my work computer. Then I get kicked out and then when I go back to replay it tells me I need to upgrade Flash Player!!!!! I thought we all left flash player behind a while ago – we dont allow flash in any case as you guys advise so this seems highly dubious!!!!!


I do like your new attitude. Previously I had the Doh attitude when the company I worked for had so many passwords between each area. It didn’t help security really, just confused those of us trying to earn a living.


Leave a Reply

Your email address will not be published. Required fields are marked *

Subscribe to get the latest updates in your inbox.
Which categories are you interested in?
You’re now subscribed!