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Tendulkar wants your number on Twitter, what do you do?

Indian cricket legend Sachin Tendulkar asked 17m Twitter followers to send him their friends' phone numbers - good intentions, bad idea!

If you’re from North America you might not have heard of Sachin Tendulkar, especially since his retirement from the glorious game of cricket, but it’s fair to say that he was rather good at batting.

If you were to combine the run-getting prowess of, say, Barry Bonds, Mark McGwire and Sammy Sosa into one modestly-sized fellow – Tendulkar stands just 165cm tall, or 5’5″, giving him the nickname of Little Master – you would have some sense of how plentifully he could score runs for his team.

Cricket, in case you are unaware, is a sort-of cousin of baseball, but without the ludicrous trousers, and with a more gracefully shaped playing field that allows you to hit the ball in any direction, including sideways or even backwards. The underlying aim of the game is the same: for the batter to hit the ball as far as possible, preferably into the upper tiers of the stadium where a bevy of enthusiastic spectators will trip over each other in a rush to injure their fingers while failing to catch it.

Tendulkar has more – many, many more – Twitter followers than the former baseball batting behemoths mentioned above: 17 million followers, in fact, so when he posts messages, he has huge reach and massive influence, especially in India.

So it’s surprising – perhaps disappointing is the right word – to see that Tendulkar recently tweeted the video of an advert asking you help your friends get fit…

…by giving him their phone numbers.

We’ve all got friends we’re worried about, one way or another, for example because we’d like to convince them to quit smoking, cut down on their drinking or improve their health.

Tendulkar’s tweet was no doubt well-intentioned, albeit commercially motivated: your friends might not take fitness advice from you – and why would they? – but they’d be hard-pressed to ignore a call from the Master Blaster himself!

(Remember: cricket is to India what hockey is to Canada, but much, much more so.)

Surely, getting people to think more about their personal health is a good thing?

So why has that Tweet now disappeared?

The answer is that it is never acceptable to give away other people’s personal information – even if it’s just their names and phone numbers – without their permission.

In an ideal world, therefore, there would be no point in Sachin Tendulkar asking for your friends’ phone numbers, because you wouldn’t give them out in the first place.

What to do?

We urge you to take the following approaches in your digital life:

  • Don’t share your own personal information too widely by mistake. Regularly review the privacy settings you use in your apps and on your social media accounts.
  • Don’t share information about your friends without asking them first. If an offer is so good you think your friends will like it, tell them about it so they can sign up for themselves. If you take a group photo to put up on Facebook, ask them if they want to be in it even before you snap the picture.
  • Don’t rely on opt out when dealing with your customers. Ask them up front, so they get the chance to opt in, even if the law in your country doesn’t strictly require you to work that way.

Simply put, when it comes to personal information: respect it all!

And, by the way, a hat tip to Tendulkar and his social media team for listening to the advice of numerous security experts and removing the Tweet.


8 Comments

I think it’s his media relations management company that screwed up big time. Tendulkar probably doesn’t have much time to tweet and being a sports person I am pretty sure that privacy and security are the last concerns on his mind. If he was well educated in this area, it would have been him typing this message instead of me. ;) Good article.

Typo in “run-geting prowess.”

Duck, your description of Cricket made me laugh…thanks for that. :-)

Curious how Tendulkar thought he’d make time to place 17M phone calls…

Look again; notice he said “I may call”. That one word “may” says it all.

Thank you Steve–yes I did see that.

I was being silly in implying he actually thought he’d call seventeen million people. He also likely has fans who are in great shape and wouldn’t require such an extortionist approach to fitness (the number of “persuaded” athletes plummets to ten million).

Still, with millions of followers, he had to imagine receiving enough new contacts to spend the next waking ten years doing nothing aside performing a highly specialized sort of phone support.

was it a genuine tweet

Well, it came from his account and he was in the video that was tweeted, making the suggestion. Certainly looks as though it was planned that way.

I assume that his media team figured it was a cool idea – presumably you’d get called by someone, then those who bought into whatever it was that was being sold would do into a draw, then some would get calls from the man himself, and so forth…

“Recommmend a buddy” is hardly a new sales and marketing technique. It’s just on a whole new scale when a respected and influential sporting figure urges zillions of people to take to social media to “recommend” those friends – after the security-conscious amongst us have spent years trying to persuade people to give away less in the way of personal info than more.

Cheesh, Duck. The downvote button is sorely abused sometimes, even driven by resentment. I’ve seen comments downvoted for less-than-stellar humor (I’m certainly guilty there), I’ve seen comments downvoted for (most likely) someone disagreeing with the voter.

I’ve even seen earnest questions downvoted after your answer explains to them why their perspective wasn’t in their own best security. I myself have asked questions thinking one way is a good idea…only to have you or John, Mark, or Lisa elaborate on something I’ve overlooked.

Someone even downvoted Steve above, for being absolutely correct. Granted he missed my sarcasm, but he’s being helpful and didn’t deserve a downvote.

However Paul, for the life of me I can’t figure out why you got downvoted here. Maybe that marketing team is lurking, feeling sheepish, and still hesitant to admit their idea wasn’t the most well-thought-out.

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