Imagine your quiet little street suddenly gets turned into a three-ring circus: clogged with traffic jams, honking cars, their drivers swerving around curbside basketball hoops and dogwalkers, their gazes wandering to their mobile phones and the app that rerouted them to get around months-long construction work.
Who can blame residents for trying to throw a monkey wrench into this mobile app-generated mess, which has been brought to them courtesy of Waze?
If you’re not familiar with Waze, it’s a Google-owned app that relies on crowdsourcing as people report accidents, traffic jams, and speed and police traps, while its online map editor gives drivers updates on roads, landmarks, house numbers, and the cheapest nearby fuel.
According to The Washgington Post, residents on a formerly quiet residential street in Takoma Park, Maryland, have been fighting back after traffic increased by several hundred cars per hour, all thanks to this get-there-fast app rerouting motorists to avoid road construction blocks away.
One of the residents, Timothy Connor, told the newspaper that it had become a nightmare:
I could see them looking down at their phones. We had traffic jams, people were honking. It was pretty harrowing.
So he decided to put up his own, virtual roadblock: namely, reporting bogus traffic data to try to trick the app into sending motorists away.
Rumor also had it that Miami police have tried to pollute Waze’s data stream to foil the app’s tracking of police, speed trap and driving under intoxication (DUI) checkpoint locations.
Connor followed others’ examples: he got on the app during every day’s rush hour, posting fake reports about a wreck, a speed trap, or some other traffic snarl on his street, hoping to deflect the traffic.
Of course, when you’re talking about crowd-verified data, lone imposters will eventually get sniffed out. He lasted two weeks before Waze kicked him out for his unreliable feeds.
Aggravated residents should, at least in theory, gain more credibility if they conduct a concerted campaign to fool the app with multiple, similar reports with faked data.
That, actually, is what Israeli students did: as a school project, they created a virtual traffic jam to show how malicious hackers might create a real one.
First, they wrote a program that impersonated mobile phones to create and register thousands of fake Waze users.
Then, the fake accounts used an app that gave false GPS coordinates. They programmed the army of false users to submit reports claiming to be stuck in traffic at the bogus coordinates.
It worked, at least in the short term: The students managed to simulate a traffic jam that lasted for hours, causing motorists on Waze to deviate from their planned routes.
Then, they reported their findings to Waze, given that they weren’t really out to cause traffic jams; they were actually trying to help keep the app from being manipulated into sending drivers into dangerous situations.
But these shenanigans won’t work for long. Waze officials told the Washington Post that the system can detect whether you’re actually in motion.
And, as all crowd-sourcing goes, so too goes Waze: it constantly self-corrects as other drivers provide accurate data.
Julie Mossler, Waze’s head of communications:
The nature of crowdsourcing is that if you put in a fake accident, the next 10 people are going to report that it’s not there.
Users who tamper with the map will be suspended, she said.
And to be sure, the app has its upsides and its fans: some governments have begun working directly with Waze, the Washington Post reports, to glean information about potholes, backups and other real-time data.
Connor and his neighbors turned to putting up signs: “No through traffic,” read one. Another displayed “watch-for-children” figures.
One sign was hit by a car.
The other was stolen.
Bryan
I’m vacillating on the fence here. My inner idealist craves a pure and mutually-supportive environment for crowd-sourced models like this…and I’m appreciative of wanting to sit on the front porch on a peaceful afternoon enjoying a cold beer and listening to the birds**HONK**
crap.
Goose@gmail.com
They should should sue. Surely a firm would take this on pro bono for the publicity alone.
Bryan
I’ll bypass for now the subject of whether we’re growing collectively too readily-litigious…
Using public roads is a privilege available to every licensed driver. Unfortunately for the little suburb, there are no legal grounds.
If I were one of the drivers I’d easily decry Connor’s attempts to prolong the daily drive home to my family. Were I Connor’s neighbor I’d join him in maligning the daily disturbance.
It’s tough to find a universally-appealing compromise.
Mr Rodgers
And I’m sure the residents in the neighborhood would -never- drive through someone else’s neighborhood to avoid construction congestion – yeah, right!
Cliff
I live on an “alternate route” to main road. Recently I’ve noticed that there has been more traffic. It had not occurred to me that Google was probably routing traffic to the alternate route.
ejhonda
I’d blame Waze. When I use pure Google Maps, I get pretty good results. When I use Waze for the same route, you can get some very counter-intuitive directions that a local would know better than to consider.
Greg Mooney (@gregmoony)
From my experience, Waze has been getting really bad at sniffing out fake reports lately. I find myself using it less and less because of all the fake traffic jams being reported. The only time I do use it is when I see a traffic jam looming in front of me to see if I can quickly divert it.
ejhonda
First, I’m a Waze user. Secondly, I have sympathy for the neighbors that have been besieged by the traffic reroutes. Waze has been a real crap shoot for me in terms of directions. What should be simple routes in my community are aggravatingly over complicated, and reporting the issues requires you to clear some hurdles. We’ve had construction on a major artery for months now and none of the exit closures are properly marked, so when as an exercise I ask Waze to route me home from work, it always wants me to get off at exits that are closed. As a driver, you can’t safely justify marking these closures while driving – that should be a passenger-only activity. Even at home, the forums are not very good at getting help to address these issues. Waze is pretty much only as good as the crowd in your area it’s sourcing from. If there aren’t a lot of users, then be prepared for some wacky results. Plain old Google Maps is still the gold standard.
Bryan
Agreed. I remember when MapQuest was the gold standard
Mahhn
I find it interesting that one is crowed managed, the other computer AI. I use google directions and can clearly see it is using every phone with any google app to track all traffic. I also know that it will route me automatically as traffic changes. Recently travailing with multiple car loads of people we found that it would “manage us” to prevent to much traffic from taking one path. Giving us different directions to the same place at the same time, driving next to each other, while there was no congestion – yet.
Bryan
hah, interesting. I’ve never caravanned over a road I didn’t know. Did you ask Google if it was like herding cats?
Barney
I don’t think there’s much that residents can do to stop people finding out about these routes. If Waze doesn’t advertise them some one else will and whichever app is best at finding quick routes will become popular.
Instead they need to get filtered permeability set up on their roads, so that motorists can drive in and out of the neighbourhood but not drive straight through. Pedestrians and cyclists should still be able to get through. Some traffic will be diverted to the main roads outside the neighbourhood and some will be reduced as people decide not to use their cars for some types of journeys.
Pat
The solution is simple. Put in traffic calming measures that slow down traffic on a permanent basis. This could include barriers that are low enough for fire trucks to clear and bicyclists to go through – but stop drivers.
Andy (a Waze editor)
If this road shouldn’t be used as a through route then there is a very easy answer, this road sounds like it should be marked as private in Waze. In Waze we are not defining the legal status of roads, it simply designates roads that shouldn’t be used for through routing. If this road was marked as private then it will be avoided by Waze unless the destination is on that section of road.